FAQ Page

Where can I get my wristband and cup?
Ticket collection starts early at the Mulberry Tree on the below times and days:
Wednesday 31st July 4 – 8 PM
Thursday 1st August 4 – 8 PM
Friday 2nd August 4 – 6 PM
On the day ticket collection will start at 11 AM on Bell Lane.
Can I sponsor Old Town Live?

There are many reasons why you might want to affiliate your business with Old Town Live. Please click HERE to get involved.

I am under 18, can I attend?

Yes of course, all ages are welcome.  But all the regular restrictions and rules surrounding alcohol and venue entry will apply.  Under 18’s DO NOT require a wristband to enter venues but will only be able to gain access with an adult. Certain time restrictions may apply due to venue license variations on under 18’s

Where can I go to the loo?

Our venues have toilets on-site, public facilities will be open on Middle Row and we have Portaloos located on the High Street.

Do I have to register for a ticket?

Old Town Live is free to consume on the High Street, but to enjoy our outdoor staged areas and venues, you will need to purchase a wristband. Please Note, If you want to access the Main Stage on the High Street, you will be required a wristband.

Can I bring my own alcohol?

Unfortunately not, however, Stevenage Old Town boasts world food and drink offer.

What time does Old Town Live start?

Live music will start at 12:00PM. Festival stalls will also be open from 12.00PM.

Can I play at Old Town Live?

2024 applications are open, please apply here

Is there an Event Management tent?

Yes.  Located on the High Street/Albert Street concourse, the Event Management tent will provide lost child, first aid, sign posting and information, merchandise sales and will act as nerve centre for the entire event.

Where can I park?

There will be a road closure and a parking suspension in place (on the High Street) so we suggest using the Primett Road car park located just off the High Street.

Do I need to bring ID?

If you wish to buy alcohol, yes.  Every venue will be operating a challenge 25 policy.

Is there first aid?

Yes.  Our private medical team will be present at the event and there will also be a number of trained first aiders at each venue and outdoors.  Our medical team consist of 4 x FREC3 medics and 1 x Ambulance, with dual crew.

How will I receive updates on the event?

When you REGISTER we will be able to send you updates by direct email.  We will also be sending out notifications on our Twitter and Instagram feed.

I live locally, will there be loud noise?

A full noise management plan is in place to ensure noise levels do not exceed legal limits.  In accordance with licensing law and the performance of live music; all outdoor music will cease at 10:00pm.